Citizen’s Perception Of Public Toilets
Unsafe environmental sanitation practices such as indiscriminate disposal of human waste can lead to serious public health problems including epidemic diseases like cholera, diarrhea and dysentery. The need for proper toilets at home and in public is an essential requirement in ensuring good environmental sanitation and healthy society.
Availability and Access to Public Toilet
• Majority of citizens (61 percent) in MMAs have toilet facilities at home.
• 26 percent depend on public commercial toilets
• A third of respondents living in MMAs of six regions, rely on public toilet facilities. These are; Eastern (53 percent), Volta 47 percent ), Upper East (40 percent), Brong Ahafo (39 percent) Central (36 percent) and Western (36 percent) depend on public toilets.
• 10 per cent on private commercial toilets.
• 3 per cent of all respondents practiced open defecation
• More than ten per cent of citizens living in the listed regions practiced open defecation.; Upper East (20 per cent), Central (13 per cent), Upper West (13 per cent) and Volta (11 percent).
Reasons Households Do Not have Toilet Facilities at Home
• 30 percent of respondents cited lack of space to construct the toilet while 25 percent mentioned the cost of constructing a toilet facility as the major reasons they don’t have toilets at home.
• The proportion of citizens who could not afford the cost of constructing a toilet facility at home decreased from the baseline of 31 percent to 25 percent in the mid-term, while those who cited the lack of space or converted the facility to other use increased from the baseline of 23 percent to 35 percent in the mid-term.
Quality and Efficiency of Public Toilets
• Only 34 percent of citizens were satisfied or very satisfied with the general efficiency and quality of the operation of public toilets in MMAs
• 43 percent of male respondents and 45 percent of female respondents were satisfied with the open hours of public toilets
• 40 percent of female respondents and 34 percent of male respondents were satisfied with the frequency of waste removal in public toilets.
Equity Distribution of Public Toilet Facilities
• 38 percent of citizens were of the opinion that the distribution of public toilet facilities were poor while 26 percent said the distribution was fair
• Majority of citizens think there is no gender discrimination in the access to public toilets in MMAs.
• 62 percent of citizens agreed that public toilets are equally distributed in the municipality or the metropolis Citizens’ Satisfaction with Public Toilets
• 58 percent of respondents were either very unsatisfied or unsatisfied with the delivery of public toilet services in the MMAs. This indicated an increase of 17 percentage point from the baseline of 41 percent to the mid-term of 58 percent.